certificate certificate

    quick contact

    Proudly New Zealand's only Property Management Company Certified to ISO 9001 International Quality Service Standards

    Leave it to the experts

    We benchmark ourselves globally to ensure we have the best customer ethics and service. We pride ourselves and the most trusted and reliable property managers in Auckland. Switch to us by requesting for a no obligation appraisal

    Why Choose Oaks Property Management

    Property Management Services You Can Trust

    We’ll ensure you get a maximum return while also looking after your property and managing risks associated with property investment.

    Maximise Rental Returns

    • Low vacancy rates – our average vacancy rate is consistently below 2.5 percent.
    • Regular rent review and increase
    • Cosmetic improvements to optimise rental returns
    • Boarding house concepts
    • Tried and tested marketing strategies to find new tenants. This covers multiple channels including website listings, our own database, and much more. Minimal vacancy rates

    Relationship management

    • Tenant – induction pack education on property care, rent management

    Manage property investment risks

    • Drug use and contamination
    • Property damage- gradual and intentional
    • Ensure maximum financial returns

    Ultimate property care

    • Maintenance services
    • Thorough and regular inspections

    Guaranteed service quality – ISO 9001 accredited company

    • Investment in management systems
    • Staff training, development and retention systems
    • Excellent communications – we respond quickly, sometimes within minutes, at the latest within hours. This applies to emails, texts, and phone calls.

    Peace of mind for property owners

    Whether you own one property, several, or a large portfolio, we can help.

    Reputation and Experience

    As one of the fastest growing property management company in New Zealand we have enviable reputation in the wider Auckland area for the service we’ve delivered over the past 25 years of property management.

    Those clients trust that we can deliver for them because we have excellent procedures and policies that include offer transparency. This is all delivered by an expert team of dedicated, trained, and experienced property management professionals.

    Quality of Service

    We never compromise on the property management service we deliver. That’s why we became ISO 9001 certified and are currently one of the only property management companies in New Zealand with this certification.

    Here’s what you can expect when you deal with us:

    Consistently high standards of service

    This applies to everything we do including maintaining your property, finding tenants, ensuring rents are paid on time, setting up tenancy agreements, and more.

    Quality Policy Statement

    We at OAKS Property Management are committed to provide full satisfaction to our customer with respect to Quality, Reliability & Delivery and attain Quality Leadership for all the services that are offered by us.

    We achieve this goal by :

    • Establish and maintain an efficient quality management system (QMS) at all levels of management
    • Commit to increase sustainable quality of service to meet or exceed customers’ expectations; Monitor customer feedback and build long term customer relationships
    • Comply to applicable regulatory requirements
    • Ongoing evaluation of systems and technology to achieve consistent quality service that satisfies customer’s current and future requirements
    • Use qualified and accredited contractor to provide reliable services
    • Define staff’s role and responsibilities through setting key performance indicators to achieve measurable performance
    • Foster a high level of integrity and ethics in every aspects of the business practices & with our stakeholders
    • Foster a continual learning and sharing culture that thrives business & personal growth