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    Proudly New Zealand's only Property Management Company Certified to ISO 9001 International Quality Service Standards

    Leave it to the experts

    We benchmark ourselves globally to ensure we have the best customer ethics and service. We pride ourselves and the most trusted and reliable property managers in Auckland. Switch to us by requesting for a no obligation appraisal

    Maintenance Request

    Some property maintenance issues can be quickly and easily fixed yourself. Please check the following common problems and solutions before submitting a maintenance request:

    No water

    First contact your supplier to make sure there are no leaks or other issues disrupting the supply.

    No gas

    If you have no gas or no hot water, please contact Vector Gas to check if there is a fault in your area. You should also check the pilot light and relight it if it has gone out.

    Blocked sinks and drains

    Attempt to remove the blockage with a plunger or use a standard drain cleaner. When using a drain cleaner, make sure you follow the drain cleaner’s instructions.

    No electricity

    Check the fuses and safety switches at your electrical meter. Reset them if they are tripped. If the system trips again, switch off all your power points, reset the trips, and then turn the power points on one by one. This will determine if the problem is due to a faulty appliance. You should also contact your electricity supplier to check if there is an issue affecting your supply.

    Making a Maintenance Request

    If the above tips don’t solve your problem, please complete and send us a maintenance request form. You can access blank forms here. Please note we only accept maintenance requests in writing.

    Once we receive your request will process it and resolve the issue as quickly as possible.