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File a complaint

To file a complaint, you should have the following information ready:

  • Information about you and property involve;
  • Information about the party or parties involved;
  • A brief description of the incident that you are complaining about;
  • Any other relevant information and supporting documents.

You can submit your complaint to us via the online form, email or Zendesk chat. You are
advised to submit your complaint via the online form or email for quicker response.